Finally in early May i managed to allocate time to prepare my project #4 speech from the Advanced Communication Series ” Interpersonal Communication” which is on The Coach.
After reading through the project objectives, i came up with the interesting title “5W1H of Coaching”. I took 3 days to craft my speech, 2 days to practice and delivered it on Wednesday 18th May 2016 to good review. Enjoy the speech.
” How many of you have been in a coaching session, either as a coach or a coachee?” To have a better understanding of coaching let me share with you the 5W1H of coaching.
1. What is Coaching?
It is a form of development in which a person called a coach supports a learner to achieve a specific personal or professional goal. The learner is sometimes called a coachee.
2. Why the need for coaching?
Through coaching people learn what is expected from them, their current performance level and where they must improve. It is an opportunity to help a person do his or her best.
3. Who needs coaching?
Anyone who wants to improve his or her performance, be it in sports, work or social.
4. When to start coaching?
People usually don’t perform well for one of four reasons.
a) Poor Training b) Inadequate equipment c) Insufficient time given d) Lack of motivation.
Once you have determine the reason and decided that the person can perform to your expectation if he or she wanted to, coaching can start.
5. Where to conduct coaching?
A private place where you will not be overheard and interrupted .
6. How to conduct a coaching session ?
The coaching process consists of nine steps.
1. Give specific reason for the discussion
2. Express your concern on the area of performance that need to be improved.
3. Describe the impact the performance problem has on you and others.
4. Acknowledge and listen to the coachee.
5. Ask for solutions to improve performance
6. Discuss solutions.
7. Agree on a solution and actions to be taken.
8. Follow up by checking on coachee’s progress.
9. Praise positive results.
A coaching session should be warm and friendly, calm and positive. It should be a fluid conversation with lots of questions, sprinkled with good humor, blunt truths and reflective pauses. ”
After the speech there was an enactment of the coaching process, where i role play as the coach, a sales director of a cosmetic company and my coachee the sales manager who is in charge of a team of 5 sales girls. Sales performance has dropped.
That was my project #4 presentation.